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General Atomics Aeronautical Systems (GA-ASI) has launched SkyGuardian Global Support Solutions (SGSS), a new service and support programme for operators of MQ-9B SkyGuardian and SeaGuardian UAS, the company announced on 11 February.

SGSS provides operators with reduced lifecycle costs and low risk, by providing a guaranteed full-sustainment solution that allows for maximum system availability, commonality, and access to crew training at an affordable cost per flight hour.

We’re drawing on our past experience with performance-based logistics programs,” said VP of Sustainment, Sam Richardson. “SGSS will maximize fleet lifecycle savings by leveraging the economy of scale created by the expansion of the global fleet of MQ‑9B aircraft.”

SGSS will lower lifecycle costs for customers by leveraging the cost of sustainment across all MQ-9B operators. The plan merges resources, especially for regional operators, to create synergies in procurement, management, and depot repairs. This ‘big fleet approach’ provides collective buying power that incentivizes suppliers and subcontractors to create long-term contractual arrangements and innovative solutions, and to provide increased customer support and cost savings that are passed down to the customer. MQ-9B users who operate fleets of varying sizes will collectively realize significant cost savings.

Services provided by SGSS include spare parts and depot-repair management, engineering field support and programme sustainment engineering. SGSS has a customer-led governance structure that coordinates operator requirements and directs priorities for allocation of combined resources, making sustainability more affordable and predictable for customers.

GA-ASI continues to innovate in all aspects of the unmanned systems community, launching a support system that has a customer led governance structure for SkyGuardian and SeaGuardian operators. (Photo: GA-ASI)

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